Terms of Service

These Terms of Service ("Terms") govern your access to and use of "Leo - AI Running Coach" (hereinafter "the Service"), an AI-assisted sports coaching service for running and trail running.

The Service is operated by Talaria, a sole proprietorship (entreprise individuelle) registered in France.

Contact: contact@coachleo.ai

Hosting provider: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Tel. +49 (0)9831 505-0, hetzner.com.

By creating an account or using the Service, you agree to these Terms in their entirety. If you do not agree, you must not use the Service.

Leo is an AI coach that operates via the MCP (Model Context Protocol). The Service includes:

• Syncing your sports activities from Strava (and from Suunto, in beta)
• Analyzing your training load and progression
• Generating adaptive training plans
• Personalized coaching recommendations via artificial intelligence
• Injury prevention and biomechanical analysis
• Shoe wear tracking
• Optional: appending a short Coach Leo recap to your Strava activity description after each run (opt-in from settings, never overwrites your own text)

The Service is accessible via the Leo web and mobile (iOS, Android) apps, messaging channels (Telegram, WhatsApp), or by connecting the Leo MCP server to a compatible AI client (Claude, ChatGPT, etc.). The choice and use of any third-party AI client is the user's responsibility.

Using the Service requires creating an account. You agree to provide accurate information and to maintain the security of your login credentials.

You are solely responsible for all activity on your account. You must notify us immediately if you suspect unauthorized access.

Coach Leo offers a permanent free tier and optional paid subscription plans:

• Free plan: access to the app and the Arena, plus a deterministic (template-based) training plan, at no cost and with no time limit. No credit card is required. The conversational AI coach and weekly adaptive coaching are not included in the free plan.
• Paid plans: unlock the conversational AI coach and adaptive coaching. Three billing plans are available, all priced at parity across supported currencies (USD, EUR, GBP, CHF):

• Monthly plan: 9.99 / month at the founding member rate (available to the first 200 subscribers — locked in for life). Regular rate is 12.99 / month once founding spots are filled.
• Quarterly plan: 26.99 every 3 months (equivalent to 8.99 / month).
• Annual plan: 79.99 / year (equivalent to 6.67 / month).

Prices are billed in your local currency among USD, EUR, GBP and CHF, at the same numeric value (parity pricing). The exact currency and amount are displayed before checkout and confirmed on the Stripe invoice. Applicable taxes may apply depending on your jurisdiction.

All subscriptions renew automatically at the end of each billing period (monthly, quarterly or yearly). You can cancel at any time from your billing dashboard or the Stripe customer portal. Cancellation takes effect at the end of the current billing period — you retain access until then. No pro-rata refund is issued for the unused portion of the current period.

Payments are processed by Stripe. No credit card data is stored on our servers.

The free plan is permanent and requires no credit card. It lets you evaluate Coach Leo — the app, the Arena and a template training plan — for as long as you like before deciding to subscribe.

Paid subscriptions are covered by a 14-day money-back guarantee. If you are not satisfied within 14 days of your first payment, contact us and we will issue a full refund. There is no separate free trial — the free plan and this guarantee serve that purpose.

Paid subscriptions are covered by a 14-day money-back guarantee from the date of your first payment. Within this window, contact us for a full refund — no questions asked.

After the 14-day guarantee window has passed, the subscription is non-refundable, regardless of the plan chosen (monthly, quarterly or annual) and regardless of the reason for early cancellation. When you cancel, you retain access to the Service until the end of the current billing period (the next monthly, quarterly or annual renewal date, depending on your plan). No pro-rata refund is issued for partial billing periods or for unused months on a quarterly or annual plan.

To cancel your subscription, visit the billing page in your dashboard or contact us at contact@coachleo.ai.

In accordance with the EU Consumer Rights Directive and Article L. 221-18 of the French Consumer Code, EU consumers have a 14-day right of withdrawal from the date of subscription.

Coach Leo honors this right through its 14-day money-back guarantee (section 5): within 14 days of your first payment you may request a full refund, even though the Service begins immediately upon subscription activation. This guarantee applies to all consumers, in the EU and elsewhere.

After the 14-day window, the non-refundability rules of section 6 apply uniformly to all plans (monthly, quarterly and annual).

The user agrees to:

• Use the Service in accordance with its intended purpose (personal sports coaching)
• Not attempt to circumvent the technical limitations of the Service
• Not use the Service for commercial purposes without authorization
• Not use the Service to generate harmful, abusive, or misleading content
• Not attempt to access other users' data or compromise the security of the Service
• Comply with the terms of service of any connected provider — Strava and, where applicable, Suunto
• Provide accurate information regarding their runner profile

Important: recommendations provided by Leo do not constitute medical advice.

The Service provides training recommendations based on sports data analysis and scientific literature. These recommendations are not a substitute for the advice of a healthcare professional (doctor, physiotherapist, etc.).

The user acknowledges that running and trail running involve inherent risks and that use of the Service is at their own risk. In case of pain, injury, or doubt about your physical condition, consult a healthcare professional.

To the maximum extent permitted by applicable law, Talaria shall not be held liable for any direct or indirect damages resulting from the use of the Service, including injuries occurring as a result of following training recommendations.

In any event, Talaria's total liability to you for any claims arising from or related to the Service shall not exceed the amounts you have paid to Talaria in the 12 months preceding the claim.

All content of the Service (text, graphics, logos, software, scientific knowledge base) is protected by intellectual property law and remains the property of Talaria.

The user retains full ownership of their personal and sports data. By using the Service, you grant us a limited, non-exclusive license to process your data solely for the purpose of providing the Service.

The processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms.

We strive to ensure the Service is available 24/7. However, the Service may be temporarily unavailable due to maintenance, updates, or force majeure events (including but not limited to natural disasters, government actions, internet outages, or third-party service failures).

We do not guarantee a minimum availability rate and shall not be held liable for service interruptions.

You may cancel your subscription at any time from the billing page in your dashboard. You may also request full account deletion by contacting us at contact@coachleo.ai.

Account deletion results in the permanent removal of your data in accordance with our Privacy Policy.

We reserve the right to suspend or terminate your account in case of a breach of these Terms, with prior notice where reasonably possible.

We may update these Terms from time to time. For significant changes, we will notify you by email or through an in-app notification at least 15 days before the changes take effect.

Continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.

These Terms are governed by French law. In case of a dispute, an amicable solution will be sought first.

For EU consumers:

In accordance with EU regulations, you may use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr. You may also use the FEVAD mediation service free of charge: www.mediateurfevad.fr. Failing resolution, the competent courts shall be those of Lyon, France.

For US residents:

Any dispute arising under these Terms may be resolved through binding arbitration administered by the American Arbitration Association, or in the small claims court of your state of residence. Nothing in these Terms limits your rights under applicable US consumer protection laws.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Talaria regarding the use of the Service, and supersede all prior agreements, understandings, or representations.

For any questions regarding these Terms:

Talaria — contact@coachleo.ai